Day to day
Where you collect feedback day to day
Right after the appointment
Send a quick survey by WhatsApp and learn how the experience went while it is still fresh.
Front desk and waiting time
Find out whether booking, waiting and the welcome match the quality of your clinical care.
Patients who did not rebook
Understand why someone stopped coming back and rebuild the relationship before losing them for good.
Referral (NPS)
Measure how likely a patient is to recommend your clinic and track it month by month.
Templates that make sense
The right surveys for your business
1
Patient NPS
How far they would recommend your clinic to someone.
2
Post-appointment CSAT
Satisfaction with the appointment right after the visit.
3
Front desk and facilities
Waiting, booking, cleanliness and the welcome.
Not sure where to start? AI drafts the questions for you — just review and publish.
Why trust Loyvox
Built to turn feedback into decisions.
Every Loyvox feature was built to make surveys simpler, analysis smarter and decisions faster. Because listening to customers only pays off when it turns into action and results.