The Brazilian alternative to Google Forms for satisfaction surveys
Google Forms collects answers. Loyvox turns answers into decisions.
Let us be honest: for a simple poll, Google Forms does the job. But if you track NPS, CSAT or workplace climate as a business indicator, a generic form starts charging you in time — and that is where Loyvox comes in.
Free to start · No credit card
When Google Forms is enough
No spin — in these scenarios, it does the job well:
- You need a one-off internal poll — picking the date for the office party, a sign-up list, a quick check among colleagues.
- Your team already lives in the Google ecosystem and just needs answers dropped into a spreadsheet.
- The budget is zero and it does not matter that the page shows Google’s brand instead of yours.
- You do not need to track any indicator over time — ask once and you are done.
When you need more
If this sounds like you, Loyvox was built for you:
- You measure NPS, CSAT or eNPS every month and want the score calculated on its own — no spreadsheet formula.
- Dozens of open answers come in and nobody has time to read them one by one: the AI summarizes the themes and the sentiment.
- The survey goes out to customers and has to look like YOUR company, not a generic form.
- A detractor answered? You want to know right away, not at the end of the month (automatic alert).
- You collect in store, at events or at reception on a tablet — kiosk mode resets itself after each answer.
Google Forms vs Loyvox, feature by feature
Comparison based on public information, verified on July 09, 2026.
| Feature | Google Forms | Loyvox |
|---|---|---|
| Price to get started | Free (Google account) | Free · 100 responses/month, no card |
| Unlimited responses on the free plan | Up to 100/month (paid from R$ 49) | |
| Automatic NPS calculation (score, promoters, detractors) | ||
| AI analysis of open answers, in Portuguese | ||
| Automatic alert when a detractor answers | Professional plan | |
| Ready-made NPS, CSAT, eNPS and climate templates in Portuguese | Generic form gallery | 60+ templates built for each methodology |
| Surveys with your brand, with no third-party branding | Basic theming; Google’s brand stays | Own branding on paid plans |
| Kiosk mode for a tablet in store or at events | Professional plan | |
| Tracking the indicator over time | Manual, via spreadsheet | Dashboard with automatic trend |
| Exporting results | Google Sheets | CSV and PDF on paid plans |
| Support | Help centre and forums | Human support in Portuguese (24h SLA on Professional) |
How to switch from Google Forms to Loyvox in 10 minutes
Create the free account
Two minutes, no credit card. The first 100 responses each month cost nothing.
Build the survey from a ready template
Pick from 60+ templates in Portuguese — or describe the goal and the AI writes the questions.
Swap the link in your channels
A new public link and QR code in the same places you shared the Form: email, WhatsApp, the counter.
Follow the dashboard
Score calculated in real time, automatic charts and the AI summarizing what customers write.
Frequently asked questions
Is Google Forms really completely free?+
Yes — with a Google account, Forms is free and has no response limit. The trade-off is elsewhere: it is a generic form, so calculating NPS, analyzing answers and building reports becomes manual spreadsheet work for you. Loyvox also has a free plan (100 responses/month), with those steps automated.
Does Google Forms calculate NPS?+
Not automatically. You can build a 0-to-10 scale question, export to Sheets and calculate the score with formulas — it works, but it is manual and redone for every survey. On Loyvox the NPS question is native: score, promoters, passives and detractors appear on their own in the dashboard.
Can I migrate my surveys from Google Forms?+
Recreating a survey takes minutes: pick an equivalent ready template (or ask the AI to generate the questions) and publish the new link. Your old answers stay in your Google account as history — nothing is lost.
Does Loyvox have a genuinely free plan?+
Yes: unlimited surveys, 100 responses per month, public link, QR code and a dashboard with charts — no credit card and no deadline. Paid plans start at R$ 49/month and add volume, own branding and advanced features.
What is the main difference between the two?+
Google Forms is a form builder for any purpose. Loyvox is a satisfaction survey platform: the methodologies (NPS, CSAT, eNPS, climate) come ready, the indicators calculate themselves and the AI analyzes the answers. A generic form versus a specialized tool.
See the difference for yourself
Create your first survey in minutes — with a ready-made methodology, AI and the score calculating itself.
Comparison prepared by Loyvox from information publicly available on July 09, 2026, subject to change by the respective vendors. Google Forms is a trademark of its respective owner, cited solely for comparison purposes, with no affiliation, sponsorship or endorsement. Found outdated information? Get in touch and we'll fix it.