Know how satisfied your customers are
Turn customer opinion into business decisions.
Build complete satisfaction surveys — with NPS, CSAT and open questions — and see where to improve so you sell and retain more.
Free to start · No credit card
The problem
When a company does not measure satisfaction continuously, it decides on product, service and price by gut feel — and loses customers without even knowing why.
- No idea why customers buy, complain or leave
- Feedback scattered and never consolidated
- Decisions based on opinion rather than data
- Dissatisfaction discovered far too late
- No way to tell whether the improvements worked
How Loyvox solves it
Loyvox brings NPS, CSAT and open questions together in satisfaction surveys that are easy to build, with answers arriving in real time and reports that show exactly where to act.
Benefits
A complete view
Combine NPS, CSAT and open questions in a single survey.
Real time
Watch answers arrive and react right away.
Where to improve
Reports highlight the points with the biggest impact on satisfaction.
Track the progress
Prove your improvements raised satisfaction over time.
How it works
Pick a template
Start from a ready satisfaction template and adapt it.
Share it
Send the link by email, WhatsApp, QR or social — wherever the customer is.
Follow it live
Answers and scores appear in real time on the dashboard.
Act and measure again
Ship the improvements and run the survey again to compare.
Create your first survey in minutes — free, no card.
Create a satisfaction survey freeSurvey examples
- General satisfaction survey
- Post-purchase satisfaction
- Product or service satisfaction
- Post-support satisfaction
On your dashboard
- NPS and CSAT consolidated
- Score distribution
- Progress over time
- Customer comments
Frequently asked questions
What is the best way to measure customer satisfaction?+
Combine metrics: NPS for loyalty, CSAT for specific interactions and open questions to understand why. Loyvox brings all of it into one survey.
How many questions should the survey have?+
The shorter it is, the higher the response rate. Three to seven questions is usually ideal for a satisfaction survey.
How do I distribute the survey?+
By link, QR code, email or WhatsApp. Loyvox generates all of those automatically for each survey.
Can I see answers in real time?+
Yes. Results and scores appear on the dashboard as answers arrive.
Do I have to pay to start?+
No. You build and publish your satisfaction survey on the free plan, with no card.
Create a satisfaction survey free
Create your survey in minutes, with AI, no code. Watch the answers arrive in real time.