Customer satisfaction survey templates
Find out what to improve — straight from the customer.
Ready-made templates to measure satisfaction at every stage: post-purchase, support, subscription and ongoing relationship.
Free to start · No credit card
Customer satisfaction is not one single thing. What a customer feels right after buying differs from what they feel talking to support, which differs again from what they feel six months in using the product. Measuring at distinct moments of the journey, with questions written for each context, reveals far more than one general survey sent once a year. These templates cover the points that expose the most friction: post-purchase, post-support and ongoing relationship.
Templates ready to use
Available in the gallery as soon as you create your account.
Post-Purchase Satisfaction
Evaluate the shopping experience from start to finish.
Customer Service Satisfaction
Evaluate the quality of support and customer service.
Satisfação com Assinatura
Avalie a experiência de clientes com planos recorrentes.
Standard NPS
Measure customer loyalty with the Net Promoter Score methodology.
Why start from a template
Covers the journey
Templates for purchase, support and relationship.
Metrics built in
NPS and CSAT calculated automatically.
Customizable
Adapt it to your product and tone of voice.
Real time
Follow answers as they come in.
How to use the template
Create your free account
No credit card. Takes less than 2 minutes.
Pick the template in the gallery
Open the template gallery and select the one you need.
Customize it (or use it as is)
Adjust questions and branding — or publish it unchanged.
Share and collect
Distribute by link or QR and follow answers in real time.
Create your free account and use the template in minutes — no card.
Use a satisfaction template freeFrequently asked questions
Which satisfaction template should I use?+
It depends on the moment: post-purchase for the buying experience, support satisfaction for the help desk, and NPS for overall loyalty.
Is it free?+
Yes, you use the templates on the free plan.
Can I see results in real time?+
Yes, scores and answers appear on the dashboard as they arrive.
How do I share the survey?+
By link, QR code, embed on your site or kiosk mode.
Use a satisfaction template free
Create your free account and use the template in minutes — no code, no card.