Support feedback templates
Measure the quality of every interaction.
Ready-made templates to rate support right after it happens — help desk, service and channels.
Free to start · No credit card
Bad support usually becomes a public complaint before it reaches the manager. A post-interaction survey reverses that order: you found out first, before the customer went to a review site. The secret is timing — the link has to arrive right after the ticket closes, while the experience is still alive. With a ready-made template you skip building the structure and start collecting the same day.
Templates ready to use
Available in the gallery as soon as you create your account.
Pós-Ticket de Suporte
Avalie a experiência após o fechamento de um chamado.
Customer Service Satisfaction
Evaluate the quality of support and customer service.
Avaliação de Atendente
Avalie a qualidade do atendimento humano recebido.
Satisfação com Canal de Atendimento
Avalie a preferência e satisfação com os canais de suporte disponíveis.
Why start from a template
At the right moment
Share the link right after the interaction.
Dissatisfaction alert
Real-time notice when someone gives a low score.
Filter by channel
Compare results by channel and period.
Ready right away
Validated help desk and support templates.
How to use the template
Create your free account
No credit card. Takes less than 2 minutes.
Pick the template in the gallery
Open the template gallery and select the one you need.
Customize it (or use it as is)
Adjust questions and branding — or publish it unchanged.
Share and collect
Distribute by link or QR and follow answers in real time.
Create your free account and use the template in minutes — no card.
Use a support template freeFrequently asked questions
When should I send the survey?+
Right after the interaction closes, while the experience is still fresh.
How do I evaluate by channel or agent?+
Include a field identifying the channel or agent in the survey and use the dashboard filters to compare.
Am I notified when the score is low?+
Yes, the detractor alert notifies you in real time when someone answers with a low score.
Are the templates free?+
Yes, you use them on the Loyvox free plan.
Use a support template free
Create your free account and use the template in minutes — no code, no card.